Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Claire
Excellent service from start to finish. From sourcing my son's car, giving it a new look and organising collection we were kept informed and everything went smoothly. I would definitely recommend Car Land to others.

Mark H
Honestly, Car Land UK is probably the best company I have ever purchased anything from, nevermind a car.

I enquired about a car that they had for sale but unfortunately they sold it that very day. However the guys at Car Land UK asked me what my ideal car would be and if there's anything I would change about the previous one I wanted, I told them it was perfect but I'd prefer an automatic.

Less than an hour later and they sourced me the perfect car, they even made some cosmetic changes to ensure the car was perfect for me and I was driving away with my new car less than 7 days later.

Despite not being local to the area I just knew from the first time I spoke to Cheyne and the guys at Car Land UK that I could trust them enough to make it worth my time to drive over 100 miles to get a car from them.

I really couldn't praise them enough, I couldn't fault the service at all. Even trading my previous vehicle in to them was super easy and they gave me a very competitive price too.

Thanks again guys, really appreciate the effort you went to, I know where I'll be going in future if I decide I want a new car, I have also recommended Car Land UK to family, friends and anyone who has asked about the car.

Charlie
Came to Car Land UK after an awful experience at Evans Halshaw Darlington. Within an hour of arriving the team sourced the exact car I was after, which I was able to collect 5 days later.

Miss Ellie Watkins
Stress free, trustworthy and accommodating, would totally recommend! I went to test drive a VW Polo at Car Land UK but it wasn't the colour or year that i was looking for. Within a few hours Chayne had ordered a polo exactly what i was looking for, the colour, year & milage. Chayne then amended the car to be exactly how I wanted it. The car is very good value for money and what i wanted. I have trust in the company throughout my full experience.

Mr Neil Wilfred Mcdonald
Staff very helpful with in a week of meeting I had my car

Brandon R
Lads there on the day made the process smooth and hassle free. Explained everything through and answered any questions I asked.

Rebecca Watkins
The guys at car land were amazing sorting my new car for me thank you

Stacey
Highly recommend brilliant service from start to finish

Bradley Brannan
Amazing customer service

Sue Sheperia
What a fabulous company. Came here for my new car based on all the positive reviews, and I wasn't disappointed! Superb to deal with and I just love my new car. Thanks to Darren and team for all your help. I'll be recommending to all my friends!

John Brightwell
Top service, no complaints at all. Would highly recommend

Deborah Schulman
Best experience ever. If you need to purchase a used car Car Land UK should be your first port of call. Quality vehicles and the best service I have had in all my years of using car dealerships

Duane Allmark
The staff were excellent, there was no hard sell, no extras pushed in your face, and time left to ourselves to discuss our purchase. A different experience to everywhere else we'd been. The car came with warranty and breakdown cover and the assurance that if anything was wrong with the car they would deal with it. Little niggles were dealt with before we purchased and the only time we needed to call them about a warranty issue they dealt with immediately. It was a good experience all round and didn't leave us frustrated or annoyed like most dealers tend to. They deserve their 5 stars.

Claire Heywood
I recently bought a car from Cheyne at Carland and couldn't be happier. I would highly recommend Carland for anyone looking for a particular car as they can source any car from the spec you provide.

10 out of 10 for Cheyne and the Carland team.
Richie Ryder
My son had passed his test and was looking to purchase his first car. We were not aware of Car Land UK and stumbled across them by chance.

We found the staff at Car Land UK to be pleasant, helpful, honest and very professional.

My son explained the make and model of car he would like and the staff were able to deliver on their promise by finding his chosen vehicle within days.

The staff made minor modifications to the car as requested and immediately rectified a minor teething problem in a speedy manner without any questions or cost.

Buying your first car should be a pleasant stress free experience and in our case, Car Land UK made it just that.

If I need to buy a car in the future, I will definitely give this company my custom. I will also recommend Car Land UK to all of my friends and family with no hesitation.

Thank you.
Nicola Bowes
Absolutely brilliant service received from the sale to the after care

Chris Sutcliffe
Honest, trustworthy company with great employees who genuinely go that extra mile. Carland made buying a new car easy, there was no pressure and no gimmicks. I will definitely be a returning customer and I would recommend them anyone.

Helen Judd
I highly recommend Car Land, I managed to get a great car at a great price that wasn't offered anywhere else and the staff were extremely friendly and helpful !! Thank you!!

Sophie Burton
The best customer service ever! Lovely people and found me my dream car!

Julian Hewison
Great service and very helpful. Very happy with the car bought.

Chloe Jenninson
All the men were very helpful in finding me the perfect car and assisting me in anything I needed. Couldn't thank them enough!

Mo
Bought a top notch Rare Seat Leon supercopa FR with 81K. Priced very competitively. Really friendly sales team. I put a 100 pound deposit and they held it longer for what they should have done. They picked me from the station. Test drove the vehicle. I asked them to rebalance the tyres which they did and made sure they car was fit for sale. Had and issue with the logbook so I was given trade plates to use until it was resolved and they kindly paid the car tax as a goodwill gesture. Recieved a message from Cheyne the sales agent if I made ir home safe as I flew in from London to pick up the car.
All of their cars are of a high standard with a 6 month no quibble warranty on faulty parts, MOT and serviced with a health check.
They can source vehicles for you with Nationwide delivery is available if needed.
Rest assured you'll be driving away with a quality serviced vehicle.
Great salesmanship and I will not hesitate to visit them again for another purchase.
5 star all the way.
Stewart Coats
Really good fast service, lads were spot on and most importantly the cars running nicely! Can't complain

Carole White
Saw the car on the website paid Car Land a visit no pressure sales gave me plenty of time to look around the car before approaching me. I was offered a test drive, really liked the car and negotiated an excellent deal. The whole process was hassle free and they even arranged to transfer my personal number plate. Wouldn't hesitate in recommending purchasing a vehicle from these guys.

Julian Allinson
Very professional service from start to finish. The guys can't do enough for you and really deliver. A template for how car sales should be done. Highly recommended.
Julian
Carrie-Anne Irving
Brilliant service before and after purchase of car. Would 100% recommend

Liam Wilson
Car land provided an excellent service and the car was perfect when I collected it. Would highly recommend them to anybody looking to buy a car!

Mr Peter Watson
Bought my Nissan Qashqai from Carland. I was very impressed with the no pressure salesmen, not the usual you get with buying a car. Had a couple of little issues with the car after I bought it and these were resolved instantly no quibbles or hassles. I would recommend anyone to visit Carland first. Will definately buy from here again.
Thank you
Adrian Battersby
CarLand tried very hard to reach a satisfactory deal for us and were much more proactive than most dealers we had dealt with previously. This resulted in us going ahead with them. A couple of hiccups followed which were due to CarLand being let down by suppliers. Cheyne at CarLand dealt with the entire process with impressive professionalism and total fairness, including resolving the hiccups to our complete satisfaction. I will happily buy from CarLand again in the future.

Golf and Seat Ibiza
Brilliant customer service i got my car from car land and will definitely be going back for my next one also my partner got hers we both felt really looked after thank you again car land

Alin Negres
Hi , The guy that i meet for the transaction was very very friendly and i would gladly recomand Car Land Uk for anybody else that is looking for a great car , thank you Car Land Uk!

Alin N
Caroline Foster
Friendly and very helpful...would highly recommend anyone looking for a car to check carland out... got myself a brilliant car at a brilliant price couldn't think of a negative about this place if i tried

Alan
Just purchased a car from carland,they are very professional and made everything easy going from part ex to buying, to delivery!! Fab staff cheers guys luv my new motor!!! Highly recommend!!!

Dave Billa Bell
Great place,relaxed buying atmosphere, fantastic car bought, highly recommended,great guys.

Courtney Congerton
I would recommed Carland to anyone. They are an amazing team and will do anything to make sure you get your perfect car. Anything you ask is never a problem and when you are there you are their top priority. I wont ever go anywhere else now they are great

Kelly Morgan
Superb service highly recommend car land and will defiantly return when I need my next car. Mario was great from start to finish!!

Rachael Skinner
Excellent service would recommend to anyone wanting a new car. Top guys!

Savanah Lievaart
Straight guys, bought my new Golf R from them they did everything they could to make me feel welcome, Car unfortunately broke down 2 days later but the aftersales support was the best I have ever experienced thank you Mario and the TEAM you guys are great!

Jamie Iveson
Having just recently bought a vehicle from Car Land UK, I would highly recommend buying a replacement car from Cheyne & the team.

Gemma A
Recently bought my car from car land and would highly recommend these guys to anyone. Friendly, trust worthy and professional

Peter Wakenshaw
5 star service from start to end. *****
I will be back in the future!!!!!!
David Dove
I've been to a few dealerships over the years and non of them compare to Carland.
The team did everything hey could for me to make sure the deal was perfect for me. The guys are completely changing the way people buy cars !!!
I would recommend this company to everyone of my friends and family they are excellent !!!
5*
Wendy Pedder
Very pleased with my car purchase.
Customer service and after care is excellent !
I highly recommend
Curtis Robertson
I got a bmw one series ,cars great also great service very friendly and try to get the best deal for you highly recommend

Daniel
I recently bought my Audi A5 from car land the service was exceptional and they couldn't do enough and made the process and straight forward as possible. They were friendly, honest and couldn't do enough to help. I felt looked after at every stage. Even after taking the car home I had a few follow up questions and the service remained just as helpful which is a refreshing change in comparison with previous garages I've had dealings with. I'll always buy my cars here now and encourage others to do the same. I also received the promised £100 for referring a friend who went on to purchase a car!!! Thanks again Carland, it's been a pleasure!

Ross Peddie
Great service! 5 stars, would 100% recommend to family and friends!

Mrs Jones
Where do I start?
Mario and Cheyne where both fantastic.
Nothing was to much trouble.
So nice to find genuine car dealers that don't rip you off or pressure you into something you want but can't afford. Definitely recommend next time you want a car , I'm definitely going again next time I need a car .
Genuine 1st class service
Refreshing change *